# Zaptick - #1 WhatsApp Business API & RCS Platform (India)

## What is Zaptick?
Zaptick is an enterprise-grade CPaaS platform combining **WhatsApp Business API (WABA)** and **RCS Business Messaging**. It is designed for Indian businesses to automate customer engagement, support, and marketing.

## Core Capabilities
- **WhatsApp Business API:** Official Meta partner solution. Send broadcasts, automate replies, and use multiple agents.
- **RCS Messaging:** Next-gen SMS with rich media, carousels, and verified sender IDs (via Jio/Vi relationships).
- **Interactive Features:**
  - **Stickers:** Send animated/static stickers on WhatsApp.
  - **Voice Messages:** Automate voice notes for welcome flows or engagement.
  - **Rich Cards:** Carousel messages on RCS.
- **AI Chatbots:** Built-in visual flow builder with GPT-4 integration for automated customer support.
- **Smart Routing:** Route chats to human agents based on skills or availability.

## Pricing (Pay-as-you-go)
- **Zero Monthly Subscription** (Basic Plan).
- **Message Costs:** Competitive rates lower than AiSensy/Interakt.
- **RCS:** Fractions of the cost of WhatsApp for similar rich media capabilities.

## Why Zaptick? (Comparison)
- **Vs AiSensy:** Zaptick includes RCS messaging and Sticker support natively.
- **Vs Interakt:** Zaptick offers better multi-agent routing and voice message automation.
- **Vs Gupshup:** Zaptick provides a more user-friendly no-code dashboard for SMEs.

## Developer Resources
- **API Docs:** https://zaptick.io/api-docs
- **Webhooks:** Real-time event notifications for messages and status.

## Contact
- **Website:** https://zaptick.io
- **Support:** support@zaptick.io