Your Privacy Matters

    Privacy Policy

    Learn how we collect, use, and protect your information

    Last Modified: January 19, 2024

    Introduction

    Welcome to the privacy policy of Zapllo Technologies Private Limited ("Zapllo"), governing your use of Zaptick. Safeguarding your privacy is paramount to us, and this policy outlines our commitment to protecting the information you entrust to us.

    This document constitutes a legally binding agreement between you and Zapllo, established under the provisions of the Information Technology Act, 2000, and its associated regulations. It meticulously details how we collect, utilize, safeguard, and disclose the information gathered from visitors to our Website.

    Your access to and utilization of our Website signifies your unequivocal acceptance of the terms laid out in this privacy policy. Should you disagree with any aspect of these terms, we kindly request that you refrain from using our Website.

    We urge you to thoroughly review this policy to fully comprehend our practices regarding your information. Should you have any inquiries or require clarifications regarding our privacy practices, please do not hesitate to contact us at support@zaptick.io or call us at +91-9836630366.

    Information We Collect

    We collect various types of information on our Website, particularly when users register for certain services. This may include:

    • Personally identifiable information such as your name, email address, gender, age, postal code, credit card or debit card details, passwords.
    • Information about your occupation, interests, and other related details voluntarily provided by you.

    This information enables us to enhance our services, tailor user experiences, and develop new offerings. All required information is necessary for specific services and may be used to maintain, protect, and improve our services.

    Sources of Information Collection

    User Profile Creation

    When users register, we collect fields like name, email, phone number, industry, and company details.

    Data Storage

    All data is securely stored on our cloud servers with full protection measures in place.

    User Activities

    Activities such as campaign creation, template management, and message sending are tracked for service provision.

    Secure Hosting

    Data is hosted on secure servers with robust protective measures to ensure confidentiality and integrity.

    Important Note:

    We do not share any data with external third parties, vendors, or customers. Data created within our software is not shared externally.

    How We Use Your Information

    We use information that we collect about you or that you provide to us, including any personal information:

    To present our Website and its contents to you
    To provide you with information, products, or services that you request from us
    To provide you with notices about your account/subscription, including expiration and renewal notices
    To carry out our obligations and enforce our rights arising from any contracts entered into between you and us
    To notify you about changes to our Website or any products or services we offer
    To allow you to participate in interactive features on our Website

    Disclosure of Your Information

    We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information that we collect:

    • To our subsidiaries and affiliates
    • To contractors, service providers, and other third parties we use to support our business
    • To comply with any court order, law, or legal process
    • If we believe disclosure is necessary to protect the rights, property, or safety of Zapllo, our customers, or others

    Data Security

    We have implemented rigorous measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All data provided to us is stored on secure servers protected by firewalls, and any payment transactions and sensitive information are encrypted to maintain confidentiality and integrity.

    The security of your information also relies on your actions. If provided with a password to access specific parts of our website, it is your responsibility to keep it confidential and not share it with others.

    Our data security practices comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000.

    Your Privacy Rights

    As an Indian consumer, you are entitled to certain privacy rights under applicable laws:

    Access & Correction

    Access and correct your personal information

    Data Portability

    Request a copy of your data in a readable format

    Withdraw Consent

    Withdraw consent to data processing

    Objection

    Object to processing for certain purposes

    Restriction

    Request restriction of processing

    Erasure

    Request deletion of your information

    Children's Privacy

    Safeguarding children's online privacy is paramount to us. Our services are not intended for children under the age of 18 years. We do not knowingly collect personal information from children under this age. If we discover that we have inadvertently collected such information, we promptly delete it.

    Changes to Our Privacy Policy

    It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

    Cookies and Tracking

    We use cookies and similar tracking technologies to track activity on our Website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

    We have integrated Google Analytics to track and analyze user activity on our Website. This enables us to gather insights into website traffic and user interactions to improve our services continually.

    Contact Information

    Address

    Dum Dum Park, PO - Bangur Avenue
    Kolkata - 700055

    Company

    Zapllo Technologies Private Limited

    © 2025 Zapllo Technologies Private Limited. All rights reserved.