Refund Policy
Understanding our refund process and eligibility criteria
Last Updated: November 20, 2025
Important Notice
Subscriptions and wallet recharges are non-refundable. Once you purchase a subscription plan or add funds to your wallet, these transactions are final and cannot be refunded under any circumstances.
Our Commitment
At Zapllo Technologies Private Limited, we strive to ensure satisfaction with our services. However, we understand that there may be circumstances where a refund is requested. Please see below for our policy on refunds.
Criteria for Eligibility
Completion of Services
Clients must allow the completion of services before requesting a refund. Refunds cannot be processed for services in progress.
Requesting a Refund
To apply for a refund, please send an email to:
Please detail your request in the email. If approved, refunds will be processed within 10 to 15 days.
Non-Refundable Items
The following items are not eligible for refunds under any circumstances:
- •Subscription plans and fees
- •Wallet recharges and amounts added to wallets
- •Digital or downloadable items
- •Services that have been fully rendered
- •Services delivered or concluded outside the 7-day window
⚠️ Please note: Once you subscribe to a plan or add funds to your wallet, these transactions are final and cannot be refunded.
Questions or Concerns
For any inquiries or further assistance, please contact our support team:
We are here to help!
Important Note
This refund policy is designed to be fair and transparent. We encourage all clients to carefully review our services and terms before making a purchase. Our team is committed to providing the best possible service and support to ensure your satisfaction.
Contact Information
For refund requests:
refund@zaptick.ioFor general support:
support@zaptick.io© 2025 Zapllo Technologies Private Limited. All rights reserved.